Testimonials for Quality 1st Basement Systems

Very satisfied. The sales presentation was very professional, friendly. He really listened. The office was helpful and the installation team was very professional, tidy. They listened and explained everything. Quality 1st offered a cost effective solution. You stood behind your warranty.

Our experience with Quality 1st Basement Systems was a very positive one.  The inspector, Nick, made us feel very comfortable in our decision to use Quality 1st.  We were not disappointed. We recently had 2 floods in our basement for the first time in the 33 years that we have lived here and decided to have a professional come and check the damage. He arrived exactly at the time scheduled.  Before looking around Nick asked what problems we were hoping to solve.  Nick did a thorough examination of the situation and made suggestions on how to address each of our concerns. He itemized the cost for each repair so that we could either go with the entire package or pick and choose what work we would like to have done at this time. On the scheduled work day the men arrived a half hour early. The work was completed by early afternoon with all of the debris taken away and the laundry room cleaned up.  We were very pleased with the work performed, professionalism, courtesy and follow-up with all concerned. 

100% Satisfied! I have a finished basement, but there was a problem with moisture. I hired Quality 1st Basements to install a basement system. They installed a sump pump, and a Sanidry dehumidifier. It worked to completely dried the basement. This is the best thing I've ever done for my home. I now have a finished basement that I can use without worrying about flooding or mold. The technicians were very efficient and very polite. They liked their jobs. They were pleasant. If you choose Quality 1st Basements, you will not regret it.

The sales guy was very professional and when I called the office, your staff was very helpful. The crew was on time and Mr. Cardoza and his crew were very courteous. Mr. Cardoza is a good foreman. I would have your company do work for me again if needed.

Quality 1st is the only company that was able to meet all my needs. I am very happy that I chose them because the installation crew was very professional and the cleanup was very clean and neat.

The website was very informative. There was no pressure with sales. The crew was amazing, hardworking and very clean. I was very satisfied with the job and company.

I feel as though Quality 1st Basement Systems did a great job at waterproofing my basement. My inspector did a good job of explaining all of the products and how the work would get done. I had a water problem for about a year before I came across Quality 1st online. I had done research and got quotes from other waterproofing companies but chose to go with Quality 1st because they fit in my price range. The work was completed in one day and installation crew was on time and neat. I would gladly recommend them to anyone with a wet basement.

I was having trouble with water in my basement for years, and my daughter gave me the number for Quality 1st. She was very pleased with work they did for her. The team at the office was very helpful and answered all of my questions. I am very satisfied with my new sump pump.

The sales presentation was knowledgeable and respectful. I chose Quality 1st because of the concept of your product.

I went with your company because of the thorough presentation and reference I received from a friend. Installation crew and salesman were very good and competent.

My salesman Nick was informative without being pushy. He made me feel like he was trustworthy and that put my mind at ease. After thinking about fixing my basemtn for fourteen years, I am very satisfied with the job. The installation team did a good job and left the place clean.

I could not be more pleased with the outcome of the installation completed last month. We have had one heavy rain since and there was not a drop of water anywhere in our basement. We truly believe that our days of living with a wet basement are gone forever. From my initial telephone call for information after finding your company on the internet, I have had nothing but positive experiences. The office support staff was polite, professional and knowledgeable throughout. My inspector Nick certainly did not disappoint. He had a great combination of knowledge with genuine care and concern for our needs it was a true pleasure meeting with him.The installation crew was also top notch. Not only was their craftsmanship excellent, they were respectful and thorough in every aspect of the work done.

Overall I am very very satisfied with the waterproofing job completed in my basement. Quality 1st Basement Systems does great work. My inspector Nick was excellent, he helped me understand WHY I had water issues in my basement and offered a solution that works. The office staff was polite and did an excellent job on giving me the first available appointment for a free estimate. The installation crew did a good job and finished everything in one day. They were on time, professional and cleaned up after themselves. 

I am so satisfied that I chose to use Quality 1st to waterproof my basement.  After finding your company on the internet, the salesman and his presentation were so good and informative.  The information you sent ahead of time for me to read was fantastic, I felt prepared for my appointment and knew exactly what to ask!  No one tried to force me to do work I did not need and there was no pressure on scheduling.  At this time I do not have any references for you but I will refer you to people in the future who I know need your services!!

The salesmen and his presentation were very good! I thought thought about fixing this problem for the last year and was very impressed by your information and explanations about the job. The office staff was very good and the installation team did good work.