Sump Pumps Customer Testimonial from Jess G. in Brooklyn, NY

We recently had a Basement Systems drain system installed in our home in Brooklyn, NY, by Quality 1st.�  Prior to installing the system, we had ground water pooling on our floor every time it rained and ended up having to mold-abate the basement because the previous owners neglected to attend to the problem. I am thrilled with the system so far and can only imagine it will continue to�  meet our needs.
We are very pleased with having chosen Quality 1st because of the high quality of the product, but also because the interaction with our representative has been so positive.� Ken Peare has been the consummate professional from the start. He came out to Brooklyn, walked me through their products, our options and the process, and made certain I understood how everything worked, why it worked, what was essential and what was not. I never felt pressured like other companies had made me feel. After the initial meeting, he made sure I know I could contact him with questions at anytime, which I did.�  I think I e-mailed or called about 4 times before we gave our deposit and all my questions and concerns were dealt with in a timely, professional manner were a departure from what I had previosly encountered in my to solve the problem in our basement.�  I had concerns with several aspects of the installations, all of which he researched and responded to.�  After the installation, he remained in contact.�  If all contractors were this accessible, I would be thrilled.